Odoo - Temporary e-mail blog !

Dive into the world of knowledge without taking yourself too seriously. From the demystification of complex subjects to jokes that defy convention, we're here to rattle your brain and bring a wry smile to your face. đŸ€“đŸ€Ł

Setting Up Multiple Email Domains for Odoo 16 Helpdesk Teams
Gerald Girard
21 March 2024
Setting Up Multiple Email Domains for Odoo 16 Helpdesk Teams

Managing customer inquiries through Odoo's Helpdesk module efficiently requires a sophisticated setup, especially for businesses operating across multiple support teams with distinct domains. By configuring each team to handle emails from specific domains, organizations can streamline their support process, ensuring that queries are promptly routed to the correct team.